A skilled Mediator and Facilitator, Ms. North puts conflicting parties at
ease and guides them through the process in a safe, empowering and
productive way. "Her ability to remain calm and neutral in the face of
extreme emotional tension, to gain the trust of all parties, to help
restore broken relationships" coupled with her insightful "ability to zero
in on the issues" have produced a ninety percent success rate in resolving
conflicts. Any area of disagreement, from divorce, to neighbor/neighbor/
to employment, real estate, consumer and contract disputes can be
addressed in mediation.
Individual Conflict Coaching:
By telephone or in person, Barb will coach an individual to aid in
resolving a conflict. The process offers assistance in identifying the
issues, sorting out priorities, role-playing, brainstorming solutions and
strategizing approaches to a successful resolution.
Conflict Management Systems:
Ineffective resolution of conflict within an organization is divisive and
costly, both financially and emotionally. This results in loss of
productivity, needless litigation, destructive political alliances and
retaliation. This Conflict Management service provides conflict prevention
and offers an organization analysis of the way they currently deal with
conflict as well as a custom designed, cost effective system to
effectively address conflict as it arises.
Speaking & Training:
From Keynote to Motivational, Barb's presentations are funny, informative
and motivating. Whether it's 2 hours or two days, Barb will design and
deliver a training that is right for your organization in such areas as:
Conflict Resolution - Communication Skills - Leadership - Using Humor in
Time Management - Acting Skills for Life - Speech Making - Stand Up Comedy
Mediation Certification - Youth Programs - Improvisation Customer Service
When disputes involve larger numbers or multiple parties, it is often
helpful to have a "Neutral" facilitate in a meeting style setting to help
process feelings and uncover and focus on issues that contribute to
tension. It's also an excellent way to discuss heated topics.
A favorite on the talk show circuit, Barb has a wealth of knowledge in the
areas of Conflict Management, Couples Communication, and Relationship
Tips. (After all, she's been married for over 30 years!) And, she makes it
fun and funny.
RADIO-TV INTERVIEW REPORT:
"What do you get when you combine a COMEDIAN with a CONFLICT MANAGER?" - a
feature on Barb in the October 2005 issue of 'Radio-TV Interview Report'