Mediation is a voluntary process in which parties involved in a dispute utilize a trained, neutral third party to assist them in reconciling their differences by resolving or managing their conflict through communication and open discussion of issues. The parties determine their own resolution through a process that allows joint action toward a mutually amicable resolution. This confidential informal non-threatening environment usually solves the conflict and restores the personal relationship.

Mediation is a positive form of alternative dispute resolution
Mediation is cost-effective
Mediation improves relationships
Mediation can reduce or prevent conflict escalation
Mediation is confidential
Mediation provides process management and support,
the parties decide their own outcome

Conflict is natural, and sometimes disputes arise. Unresolved conflicts can grow, creating pain for the parties involved and those around them, disruption at work or at home.

Win Win Training and Mediation offers the services of Barb North with years of experience.