CONFLICT MANAGEMENT SYSTEMS

A system custom designed for an organization has the element of prevention, training, a conflict resolution for issues of general conflicts as well as those generic to the particular culture of the environment.

In designing a program, conflict patterns are analyzed and channels are created to address conflict of the early stages, before they become costly to the organization and to give members a process and tools to deal with disputes in a co-operative productive way.

Prevention - Conflicts are costly - early detection are prevention save time and resources, both human and financial.


CAUSES OF CONFLICT


Differences in Values or Philosophy
Differences in Goals or Objectives
Differences in Opinion or Perception
Role Pressures
Lack of Communication
Basic Misunderstanding
Limited Resources
Power Struggles
Change



CONFLICT MANAGEMENT PROGRAMS


Promote the development of sound and stable labor-management relations
Prevent or minimize work stoppages by assisting in parties settling their disputes through an empowering process
Advocate intervention, mediation and voluntary arbitration as the preferred process for setting issues
Develop the art, science and practice of conflict resolution
And foster the establishment and maintenance of constructive joint processes to create organizational effectiveness
Offer a practical way to resolve disputes and preserve relationships