CONFLICT MANAGEMENT SYSTEMS

A system custom designed for an organization has the element of prevention, training, a conflict resolution for issues of general conflicts as well as those generic to the particular culture of the environment.

In designing a program, conflict patterns are analyzed and channels are created to address conflict of the early stages, before they become costly to the organization and to give members a process and tools to deal with disputes in a co-operative productive way.

Prevention - Conflicts are costly - early detection are prevention save time and resources, both human and financial.


CAUSES OF CONFLICT


• Differences in Values or Philosophy
• Differences in Goals or Objectives
• Differences in Opinion or Perception
• Role Pressures
• Lack of Communication
• Basic Misunderstanding
• Limited Resources
• Power Struggles
• Change


CONFLICT MANAGEMENT PROGRAMS


• Promote the development of sound and stable labor-management relations
• Prevent or minimize work stoppages by assisting in parties settling their disputes through an empowering process
• Advocate intervention, mediation and voluntary arbitration as the preferred process for setting issues
• Develop the art, science and practice of conflict resolution
• And foster the establishment and maintenance of constructive joint processes to create organizational effectiveness
• Offer a practical way to resolve disputes and preserve relationships